During this session I will share with you few-years journey of creating DevOps, Maintenance, Operations and Support competence center. Not supporting one huge project but a lot of different smaller products.
Case Study of building this team.


Is 24/7 operational support for the project important? If the app stops working at 3 a.m. - in the case of a clothing store - many (or maybe a few?) customers will not buy new clothes. What if instead of selling clothes, the app supports life-saving E-Call processes? Get to know the details of the operational support setup, where ensuring that the app works 24/7 is not only a critical factor, but also affects the possibility of saving lives.